DUNRIDGE STORE POLICY

Shipping Policy

Shipping methods, freight, processing, delivery, tracking and shipment issues.

HOW IT SHIPS.
WHAT TO EXPECT.

Last updated: September 2, 2026

Dunridge Supply LLC supplies industrial parts and business products to customers in the United States. Additional destinations may be supported when specifically agreed to in writing.

Shipping methods and charges

Available shipping methods, freight charges, or delivery arrangements may vary depending on the product, destination, quantity, weight, dimensions, supplier, and fulfillment location.

Shipping charges may be shown at checkout, included in a quotation, or confirmed separately before an order is finalized.

Large, heavy, oversized, hazardous, special-handling, or freight-class products may require a separate freight quotation.

Order processing and availability

Product availability, processing times, and estimated ship dates may depend on supplier inventory, warehouse availability, manufacturer lead times, and order requirements.

An estimated ship date or delivery date is not a guaranteed delivery commitment unless Dunridge Supply specifically confirms such a commitment in writing.

Some products may ship directly from a manufacturer, master distributor, supplier, or third-party fulfillment provider.

Orders containing multiple products may arrive in more than one shipment.

Expedited and needed-by requests

Customers may provide a requested or needed-by date when requesting a quote or placing an order.

Dunridge Supply will make reasonable efforts to evaluate those requirements, but a requested date is not guaranteed unless Dunridge Supply expressly confirms the delivery commitment in writing.

Expedited shipping may be available for some products and locations at additional cost.

Tracking

Shipment tracking information will be provided when available from the applicable carrier, supplier, manufacturer, warehouse, or fulfillment provider.

Delivery addresses

Customers are responsible for providing a complete and accurate delivery address and any relevant delivery requirements.

Please contact Dunridge Supply as soon as possible if an address needs to be changed. Address changes cannot always be made after an order has entered fulfillment or shipment.

Additional carrier or freight charges resulting from incorrect addresses, refused deliveries, redelivery, residential delivery, limited-access locations, liftgate service, inside delivery, or other special delivery requirements may be charged to the customer where applicable.

Shipping damage or loss

Customers should inspect shipments promptly after delivery.

If a shipment appears damaged, incomplete, or lost, please contact Dunridge Supply promptly and retain the product, packaging, shipping labels, and any photographs or documentation that may assist with a carrier or supplier claim.

Dunridge Supply will work with the applicable carrier, supplier, manufacturer, or fulfillment provider as appropriate to investigate shipping problems.

Responsibility for shipment loss or damage will be handled according to the applicable carrier terms, order terms, and governing law.

International shipping

International shipping is not part of Dunridge Supply's standard online shipping program unless specifically quoted or agreed to in writing.

Contact

Questions regarding shipping, freight, delivery requirements, or order status may be sent to:

Dunridge Supply LLC
nicholas@dunridgesupply.com